Generate a Certificate Signing Request (CSR)
Access the RapidSSL User Portal for SSL certificate re-issuance
2. Provide the following information:
- An e-mail address contained on the order records.
- The 5 digit code from the captcha image.
3. Select Request Access against the correct order ID.
4. An e-mail will be sent to the technical contact e-mail address specified above
5. Click on the link listed in the e-mail to enter the User Portal
6. Click the Reissue Certificate option in the left hand column
Note: If the Reissue option is not available or grayed out in the User Portal please contact [email protected] to request a manual re-issuance.
1. On the following screen copy and paste the new CSR
2. Select the Subscriber Agreement, click Submit
3. After the order is approved the SSL certificate will be re-issued
Note: Any changes to the certificate's Common Name during replacement will require manual approval
RapidSSL - requires a manual approval through domain authorization e-mail for certificate re-issuance
RapidSSL Wildcard - requires a manual approval through the domain authorization e-mail for the certificate re-issuance