Access the RapidSSL User portal

1. Click https://products.geotrust.com/geocenter/reissuance/reissue.do
2. Provide the common name, technical contact e-mail address associated with the SSL order, and the image number generated from the Geotrust User Authentication page. 
3. Select Request Access against the correct order ID.
4. An e-mail will be sent to the technical contact e-mail address specified above.
5. Click on the link listed in the e-mail to enter the User Portal
6. Click View Certificate Information.

7.Select the appropriate PKCS#7 or X.509 format from the drop down menu.
Note: Microsoft IIS users select PKCS#7 all other server vendors select X.509.
8. Save the certificate locally and install per the server software.